ALLEGHENY, BOYCE, NORTH, SOUTH  
Associate of Science (783.3)

This program provides students with specific technical competencies for entry-level employment opportunities as a user support specialist or network administrator. Various job titles in the field include help-desk support, technical support, end-user trainer, network support technician or network administrator.

Students study current topics and technology advances in the IT field to gain a broad knowledge of hardware and operating systems, networked environments, PC components, troubleshooting common problems and user interaction. 

Students interested in various levels of network certifications offered by independent testing facilities can benefit from the information and knowledge provided by this degree.

Upon successful completion of the program, the graduate will:

1. Create technical documentation and locate necessary online documentation.
2. Operate computers and networks efficiently and manage them effectively.
3. Apply research material dealing with organizational and technical support issues.
4. Analyze developments and trends in computer technology that impact software-based solutions.
5. Install and maintain computer hardware and software, and use troubleshooting strategies and techniques in correcting a variety of computer hardware and software problems.

See the graduation checksheet for this program in printable PDF form.

Degree Requirements

Minimum Credits to Graduate: 63–68

¹Mathematics Elective: MAT-108 Intermediate Algebra or MAT-135 Discrete Mathematics is recommended.

²Accounting, Business Elective: ACC-104 Financial Accounting or BUS-103 Principles of Management recommended.

³CIT Restricted Electives (4 required):
CIT-140 Office Productivity Applications
CIT-150 PC Components & Operating Systems
CIT-181 Principles of Information Security
CIT-205 Help Desk and User Support
CIT-220 Linux Operating Systems
CIT-250 Internetworking of Computers
CIT-251 Windows Server Operating System
CIT-255 Web Server Administration
Students considering a concentration in general technical support are advised to choose from the following CIT restricted electives: CIT-140, CIT-181, CIT-150, CIT-205 and CIT-251.

Students considering a concentration in network administration are advised to choose from the following CIT restricted electives:  CIT-150, CIT-220, CIT-250, CIT-251, and CIT-255.

NOTE: Various IT industry certifications and AP exams are recognized as having equivalent knowledge of certain CIT courses and can be used to meet CIT course prerequisites or advanced standing toward a CIT degree or certificate. Proof of certification is required by the director of student registration at the campus where you are enrolled. See an advisor or CIT faculty member for a list of recognized certifications and their equivalent CIT courses.

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