Community College of Allegheny County (CCAC)

Community College of Allegheny County

ITS: Employee Network Account

A Network Account is required for accessing any CCAC Network Resources.  Acquiring a Network Account allows you to log-in to the CCAC network from any campus PC, use local PC software and resources, and access remote data on the network for collaboration. Without a Network Account, you cannot log-in or use any campus PC or any CCAC Network Resources.

Everyone using the network should be aware of the CCAC policies regarding network access. 

Download NetID for Employees (PDF)

This one login ID and password are used to access:

To Request a Network Account for a New Employee

The supervisor must email a Network Account Request form request to appropriate ITS personnel with the following new employee information:

  • First Name, Middle Initial, Last Name
  • Colleague ID# (required)
  • Campus or College Center
  • Department
  • Job Title
  • Type of Employment (Full-time, Part-time)
  • Employee Status (Administrator, Faculty, Staff)
  • Employee's Start Date
  • Supervisor's Name
  • Supervisor's Phone
  • Comments

When clicking on the network account request form link above, an email template will display for you to complete. Please complete the all information before submitting. Email the completed form to your ITS Field Director.

Guest accounts and temporary accounts are available only on a limited basis. See Network Account Procedures.

To Request a Change to an Existing Network Account

All requests for changes and deactivations must go through the Human Resources department.  If an employee is leaving your department, you can discuss your needs with the HR staff to determine the best way to set delegate access and maintain business continuity. Human Resources staff will initiate change requests with the ITS department.

How long does an Employee Account remain active? 

Employee accounts will remain active for the length of employment at CCAC. Accounts will be suspended or deactivated by Human Resources when an employee leaves the college or is on leave. Retiring employees must request if they wish to retain an email account. Human Resources will also deactivate accounts for Adjunct Faculty who have not been employed for a period greater than one year.

Passwords

Once you receive your network username and initial password, you will reset your password to one that you can remember. Keep your passwords private; this plays an important role in keeping CCAC information assets secure. See passwords and password change procedures.

NetID Verification

Credit and Non-credit Department Heads, Directors and Coordinators can submit a request via the ServiceDesk for the Campus Computer Lab technicians to create or verify NetIDs ahead of time for those short-term, one-day workshops, in order to save time during the class session for students to create their own accounts. 

Director, Coordinator or Instructor will email the Servicedesk at least 3 days before the workshop to request an account. Person requesting the netids should supply the following information:

  • Section Number and term
  • Date(s) of Class
  • Faculty Name and Email Address (only ccac email please)
  • Coordinator/ Director Name
  • Roster of student names and IDs

On the day of the class, students who experience problems with the NetID, or those who register onsite that day, may contact the Campus Computer lab to reset their password or create a guest account.

More Information

Employees who are retiring should send an email message to help@servicedesk.ccac.edu in order to continue the use of their Network Account.