Community College of Allegheny County (CCAC)

Community College of Allegheny County

ITS: Communications & Email Systems

Technology provides rich tools for communication over a variety of channels. The college provides students and employees with the following communications tools.


Student Webmail. All students are provided with a student academic webmail account once they create a NetID account.  See Academic Email for Students and Faculty.

Employee Email. Employees use Outlook for business communications. See Outlook Email for Employees.

To achieve safe and reliable communication, the following systems, guidance, and policies are in place:

Phones and Voice Mail

Telephone systems are maintained for all campuses and College Centers. Voicemail is provided for full-time employees who are approved for the system.

Web and Video Conferencing

The college maintains videoconferencing classrooms and desktop conferencing through Office Communicator. If you need to plan a simultaneous meeting with a group of individuals across different locations, please contact the Field Director to discuss the more effective alternative for setting up a video or web conference.

Helpful Links

Email Etiquette

Learn the proper ways to communicate effectively

Outlook Remote Web Access

You may check your email remotely at any time anywhere in the world, or on campus from another computer, through a web browser. The web browser should be Microsoft Internet Explorer 5.5 or above for the best functionality.

Academic email account for faculty

All faculty with a CCAC network account have an academic mail and web account available to them