Community College of Allegheny County (CCAC)

Community College of Allegheny County

ITS: Network File Shares

Where can I store my documents on the network?  

Can I access the College network from home?

If I log on to a different computer on campus, can I still see the F: drive?

How often are my documents on the F: drive backed up?

I need to access a file on the U: Sharable drive that I am authorized to see, but I get an "Access Denied" message.  What do I do?


Where can I store my documents on the network?

Each employee with a Network User ID has access to one personal directory, which is called the F: drive on your PC. You can create folders under this directory to organize your files. When you log on to your PC, you will see your userid attached to the F: drive when you access My Computer or Windows Explorer, or attempt to open or save documents in any of your Windows-based software. 

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Can I access the College network from home?

No. You cannot access the network DIRECTLY from any computer that is outside the College network. However, you may access some information through our web-supported services. You can access your email through Outlook Remote Access; you can access information in Colleague through CCAC Central.

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If I log on to another computer on campus, can I still see the F: drive?

Yes. Whenever you use your Network User ID to log on to ANY College PC attached to the network, you will see your personal F: drive when you access My Computer or Windows Explorer.

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How often are my documents on the F: drive backed up?

All network drives are backed up on a nightly basis. However, you should not rely on ITS disaster recovery processes to secure your personal documents. It may be very difficult or impossible for ITS Operations to restore only a segment of the network for one individual. It is your responsibility to regularly back up your documents to an external source. Zip drives provide an ideal method for you to make backup copies of files.

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I need access to a file on the U: Sharable drive that I am authorized to see, but I get an "Access Denied" message. What can I do?

Directories and files on the U: Sharable drive are set up with security access for only those individuals who have authorization to read or write to those directories and files. If you are established as part of a group who has read and/or write permissions to those files, you will be able to read and/or write to the files. If you should have the authorization and still get this error message, call the ServiceDesk to request that the security access be updated for the specific directory.

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