The ITS Field Director will assist all faculty and staff with the selection and implementation of software and supplementary computer resources in order to ensure compatibility with the College's current hardware, software and network environment. The goal is to provide this software and supplementary computer resources in the most efficient and manageable way for faculty and student use to enhance the teaching and learning environment.
Please allow sufficient time for the evaluation, procurement, license verification and installation processes. Once software is procured, the ITS staff needs a two week notice to validate and schedule installation of software in computer labs. Remember that proof of purchase and/or software licensing agreements will be required.
If the textbook for a course comes with software or supplementary files (tutorials, data files, examples etc.), please provide the ISBN# of the Textbook, the Name of the Publisher and the Name of the Textbook. Someone from the software licensing team will contact you prior to the work order going to the Field. Keep in mind that software that comes bundled with a book is usually a one-to-one license, meaning that the purchaser of the book can install it on one computer that is accessed only by that person, and usually can NOT be installed on a computer in a classroom or lab that has multiple users. Once the licensing has been verified, a ticket will be created for the Field and you will then need to provide the Field Tech with the CD and the room location where it will be needed at least two weeks prior to any assignment given to your class requiring these resources. We cannot honor requests from the students to install these files. We will determine the best way to implement and notify you so that you can give your students appropriate instructions.
Files that are common to many sections of a course may be placed on the CourseWorks file server under a discipline or course number. Data files that are specific to a particular faculty member (course outlines, study guides, assignments, etc.) may be placed on the file server in the discipline and folder named for the faculty member. See information on CourseWorks storage files.
Programs and/or data files should not be stored on hard drives in the computer classrooms. If the Field Ops staff must restore the hard drive image on a computer, those files will not be part of the restored image. All students should be instructed to store their files on flash drives. The Field Ops staff cannot be responsible for any software or files on classroom or lab computers, placed there by faculty or students.