It is critical to the health of the network and the applications we support that ITS schedule outages throughout calendar year 2012. We reserve these dates to schedule required maintenance on equipment (servers, routers, switches, electrical and mechanical systems, UPS), firewalls and applications. This maintenance will help to prevent unscheduled downtime, reduce security risks and allow us to be more agile and responsive to your requests.

Prior to each scheduled outage, you will receive a reminder email which outlines which services will be affected over the weekend. Individual services, such as Internet connectivity, email, Colleague, Blackboard or others, may be unavailable from Friday at 10:00 p.m. until Saturday 7:00 a.m. and from Saturday at 5:00 p.m. until Sunday at 5:00 p.m.*  

Weekend of:

Friday, January 11, 2013 (Completed)
Friday, February 22, 2013 (Completed)
Friday, April 12, 2013 (Completed)
Friday, May 31, 2013
Friday, July 12, 2013
Friday, August 23, 2013
Friday, October 4, 2013

Friday, November 22, 2013 at 5:00 p.m. to Sunday, December 1, 2013 at 5:00 p.m.: Special Extended Outage for Datatel Colleague conversion

Friday, January 10, 2014

Unscheduled outages may occur outside of these times due to events which are outside of our control, including equipment malfunctions or critical security patches. If you wish to be informed of these problems as they arise, you may subscribe to the ITS Servicedesk Alerts email list to receive notifications of these unexpected technical problems. 

*Note that the duration of the actual outage will normally be shorter than the time given above. We reserve this full allotment of time in the event of failure and the need to recover systems.

Problem Notifications

For unscheduled outages and unexpected problems, you may receive notification of these intermittent problems by subscribing to our Servicedesk Alerts mailing list. To subscribe, go to the Servicedesk Alerts webpage and enter your information under the header “Subscribe to Servicedesk alerts.” You will then receive an email asking you to re-visit the webpage to Confirm your Subscription. Your membership in the list will not be complete until you do this task.