ALLEGHENY, BOYCE, NORTH, SOUTH
This program addresses individuals with a technical orientation, including college graduates from other fields, interested in a career that provides technical and support of a computer or a computer network.
The certificate in Information Technology Support provides students with specific technical competencies for entry-level employment opportunities as a user support specialist or network administrator. Various job titles in the field include help-desk support, technical support, end-user trainer, network support technician, or network administrator.
Students interested in various levels of hardware and network certifications offered by independent testing facilities can benefit from the information and knowledge provided by this degree.
Upon successful completion of the program, the graduate will:
Prerequisite: Students are assumed to have either taken CIT-115 Introduction to Information Technology or demonstrate equivalent experience or knowledge prior to starting this certificate program. CIT-115 is a prerequisite for the first semester courses. Some industry certifications such as those provided by CompTIA or Cisco CCNA can be used as proof of equivalent knowledge.
See the graduation checksheet for this program in printable PDF form.
Minimum Credits to Graduate: 18–20
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Students considering a concentration in general technical support are advised to choose from the following CIT restricted electives: CIT-140, CIT-181, CIT-205 and CIT-251.
Students considering a concentration in network administration are advised to choose from the following CIT restricted electives: CIT-220, CIT-250, CIT-251 and CIT-255.
CIT-140 Office Productivity Applications
CIT-181 Principles of Information Security
CIT-205 Help Desk & User Support
CIT-220 Linux Operating System
CIT-250 Internetworking of Computers
CIT-251 Windows Server Operating System
CIT-255 Web Server Administration