I submitted my expense report how long before I can expect my check?
Expense reports are generally processed within 10 business days from the date it is received in Accounts Payable.
I received an invoice directly from a vendor. Did Accounts Payable get an invoice too?
All invoices should be forwarded to the Accounts Payable Department for processing. If you got the invoice we didn’t!
I don’t know whether or not something has been paid. Can you tell me?
Yes the Accounts Payable Dept can answer your questions, but you should be able to check for yourself. Don’t know how? Contact Enrollme@CCAC.edu to sign up for class.
Should I process my payment on a requisition or voucher?
Requistions are usually used for purchasing items that are over $ 500.00, but there are exceptions. Find the voucher procedures on the AP Guidelines page to find out what can be paid on vouchers.
How often does Accounts Payable process checks?
Accounts Payable processes checks everyday.
How soon should I input vouchers into the system for payment?
You should submit your request for payment at least two weeks before it is needed.
Is there an easy way to keep track of my requisitions and vouchers?
There are reports that you can print. Contact AP_HELP@CCAC.edu to find out how.
Why hasn’t a payment been made?
Payments aren’t made for a variety of reasons. The most common one is that supporting documentation hasn’t been received or a purchase order hasn’t been “accepted”. Following up on the vouchers or requisitions you enter is important in insuring that you and your vendors receive checks on time.