Community College of Allegheny County (CCAC)

Community College of Allegheny County

2011 CCSSE Survey Results

Students who are engaged in meaningful educational activities are more likely to be successful.  The Community College Survey of Student Engagement (CCSSE) focuses on institutional practices and student behaviors that promote student engagement.  CCAC completed its third administration of CCSSE in spring 2011.  Results from previous surveys have been used to focus efforts on increasing the amount of active and collaborative learning in the classroom; bridging academics and support services; and improving student effort.

The survey results will be shared throughout the fall 2011 semester.  Sessions on each campus will be scheduled in September and October to give faculty and student services staff the opportunity to view and discuss the results.  CCSSE encourages institutions to develop a culture of evidence – an institutional standard of using data to drive decisions.  Sharing and objectively discussing data can be difficult.  When used effectively, however, data can help identify areas for improvement so that efforts and resources are allocated to improve student success.   

About CCSSE Benchmarks –
CCSSE clusters thirty-eight of the most important survey questions into five conceptually related categories called benchmarks.  Standardized scores are calculated for each category making it possible to compare our performance in the five areas with groups of similar colleges.


Benchmark Categories

Survey Items

Active and Collaborative Learning            

4a, 4b, 4f, 4g, 4h, 4i, and 4r

Student Effort

4c, 4d, 4e, 6b, 10a, 13d1, 13e1, and 13h1

Academic Challenge

4p, 5b, 5c, 5d, 5e, 5f, 6a, 6c, 7, 9a

Student-Faculty Interaction

4k, 4l, 4m, 4n, 4o, and 4q

Support for Learners

9b, 9c, 9d, 9e, 9f, 13a1, and 13b1

A Blank Survey Instrument

Fast Facts

Benchmark Changes – September 2011
Biggest Improvements – October 2011
Need for Improvement – December 2011


CCSSE Overview – October 2011
Campus Workshops – Fall 2011


Student Engagement Tool Kit – contains simple techniques for increasing the amount of engagement in the classroom.
Student Course Feedback Form – An end-of-course evaluation form based on student engagement items from the CCSSE survey intended for local use
Classroom Observation Form – A professional development tool intended for mentor or peer review of a class session

CCAC’s Spring 2007 CCSSE Results
CCAC’s Spring 2009 CCSSE Results
Taking Student Success Seriously in the College Classroom, Vincent Tinto


For more information contact Mary Kate Quinlan or visit