Community College of Allegheny County (CCAC)

Community College of Allegheny County

ITS: Media Services

Media services are available to administrators, faculty and staff on each campus and at West Hills Center. Requests for equipment should be submitted to the ServiceDesk at least 24 hours in advance. Training for e-learning and presentation rooms and other equipment operation is provided upon request. Media may be requested for use at off-campus sites. It is the requestor’s responsibility to pick up and return media. Since there is no delivery and pick-up service for off-campus sites, it is the instructor’s responsibility to pick up and return media. However, some equipment is available at CCAC centers. Check with your center for procedures to obtain equipment. All requests to use equipment outside college property must be approved on a case-by-case basis.

Classroom Technology: information about the Media Services equipment provided in three separate categories of classroom

Lecture Capture: using Panopto video equipment to record classroom lectures, either live or for students' home use

Creating Video Content: using video recording software to create your own audio-visual materials to be used by your students

Specific services provided include:

  • Media Services equipment delivered and picked up from classroom or requested campus location
  • Training on Media Services equipment
  • Participate in planning as well as delivery, setup and operation of Media Services equipment for events
  • Assist faculty with use of Media Services equipment regarding the creation of instructional videos
  • Ongoing maintenance and repair of Media Services equipment
  • Video recordings for classes or events
  • Duplication of media (copyright restrictions apply)
  • Assist departments with identifying college standards for purchasing Media Services equipment
  • Repair and recondition of Compact Disks, DVDs and VHS tapes
  • Digital photography of events
  • Maintenance and updates to internal communications system (South, Boyce Campuses only)
  • Address requests regarding cable television (South, Boyce, Allegheny Campuses only)
  • Provide Audio/Visual equipment for official off-campus use (South Campus only)
  • Provide Educational Videos for Classroom Use (South Campus only)
  • Graphic arts services (Boyce Campus only)
  • Program outdoor marquee message system (Boyce Campus only)

To Request Services:

To order equipment for your class or event, please use the Request for Media Services form to the ServiceDesk.

To request other services, email the ServiceDesk with a thorough description of your request.

Allegheny Campus          
Room L-218A
Monday to Friday 7:30 AM–4:30 PM


Boyce Campus
Room N-509 
Monday to Friday 7:30 AM–3:30 PM

North Campus
Room 1153
Monday to Thursday 7:30 AM–7:00 PM
Friday 7:30 AM–3:30 PM


South Campus
Room L-462
Monday to Thursday 7:30 AM–10:00 PM
Friday 7:30 AM–3:30 PM
Saturday 8:00 AM–4:00 PM