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CCAC COVID-19: FAQ

CCAC is committed to safeguarding the health and well-being of the college and wider communities. We understand the ever-changing situation with the COVID-19 pandemic has raised many questions. We have attempted to answer the most commonly asked questions on this page. Because the COVID-19 situation continues to evolve, new information and updates will be added as they become available.

Allegheny County COVID-19 HOTLINE: 888-856-2774
The Allegheny County Health Department ACHD) has partnered with United Way 2-1-1 to offer a 24/7 hotline to address questions and concerns about COVID-19. Language services are available.

CollegeInformation for StudentsFaculty and StaffSafetyVaccine
Additional Health Information

If you have questions that are not answered below, please contact us via email:

Academic questions - acdemicaffairs@ccac.edu
Employee questionshumanresources@ccac.edu
Facilities questions cvazquez@ccac.edu
Safety & Security questionsahenderson@ccac.edu

What is the best source to get local, national and international coronavirus updates?


The best source of information can be found on the Centers for Disease Control and Prevention, the Pennsylvania Department of Health and the Allegheny County Health Department websites.


College

Updated COVID-19 information is distributed to students, via the CCAC portal and their student email address, detailing health and safety protocol and procedures including the steps students will need to take prior to arriving on-site at any CCAC location. Please check the COVID-19 Student Resource Page for more information.

Employee information is available on the COVID-19 Employee Resource Page via the CCAC portal and their employee email address.

CCAC works in close coordination with the Allegheny County Health Department and will continue deferring to the public health agency regarding disclosure of positive test results and related information. Public health officials will advise CCAC if additional disclosure measures are necessary.

CCAC requires all students, faculty, staff and administrators to follow the CDC recommended guidelines for travel. The CDC provides information on both Domestic and International Travel for vaccinated and unvaccinated individuals. All community members are required to follow the CDC guidelines. It is required that a COVID-19 Reporting Form is completed if CDC guidelines indicate a need to quarantine or isolate due to exposure or travel.

Students, employees, contractors and vendors who test positive or were exposed to COVID-19 must immediately report this through the COVID-19 Incident Report Form. Employees should also contact the Office of Human Resources 412.237.3001. Centers for Disease Control and Prevention (CDC) and Allegheny County Health Department (ACHD) current guidelines will be utilized to determine appropriate next steps and establish a return to campus plan for the individual.

Students, employees, contractors and vendors exhibiting symptoms associated with COVID-19, or whose health screening indicates potential symptoms of or exposure to COVID19, are not permitted to come to campus and will be sent home if on campus. Anyone with symptoms of COVID-19, even mild ones such as a sore throat, should get tested. Please stay home and limit your contact with others while you wait for your test results. A negative test does not mean you don’t have the virus, especially if you are symptomatic.

Symptoms and guidance are changing often, please review the most current guidance from the CDC to check your symptoms at: https://www.cdc.gov/coronavirus/2019-ncov/your-health/index.html.


If you Test Positive for COVID-19 CCAC follows CDC guidelines

CCAC follows CDC guidelines

Calculating Isolation

Day 0 is your first day of symptoms or a positive viral test. Day 1 is the first full day after your symptoms developed or your test specimen was collected. If you have COVID-19 or have symptoms, isolate for at least 5 days.

Employees and Students

Faculty/Staff

Everyone, regardless of vaccination status

ISOLATE
  • Stay home for 5 days starting from the day your symptom started.
  • Wear a well-fitted mask
  • Do not travel

If you have

Symptoms that are not improving and/or still have a fever without the use of medication

  • Isolation is to be extended beyond the 5 days

If you

Never had symptoms

  • Return to work/class 5 days after positive test (date sample was taken)

If you are/were

Hospitalized for COVID-19

  • Isolation may be up to 10 days
  • Discuss with your health care provider

You can

Return to campus

  • Completed 5 days of isolation AND
  • You are 24 hours free of fever without the use of medication AND
  • Your symptoms are improving
Take precautions until day 10
  • Wear a well-fitted mask for 10 full days anytime you are around others inside your home or in public. Do not go to places where you are unable to wear a mask.
  • Do not travel until a full 10 days after your symptoms started or the date your positive test was taken if you had no symptoms.
  • Avoid being around people who are at high risk

Students should contact a Dean of Students and Employees should contact the Office of Human Resources to address any questions and/or concerns related to CCAC’s COVID-19 testing protocols and reporting.

More information regarding COVID-19 mitigation measures is available via the CDC and ACHD websites.

If You Were Exposed/Close Contact to Someone with COVID-19

CCAC follows CDC guidelines

Calculating Quarantine

The date of your exposure is considered day 0. Day 1 is the first full day after your last contact with a person who has had COVID-19. Stay home and away from other people for at least 5 days. 

Learn why CDC updated guidance for the general public.
The CDC defines close contact as “being within 6 feet of someone for a cumulative total of 15 minutes or more over a 24-hour period.”

IF YOU were EXPOSED to COVID-19 and are NOT up-to-date on COVID-19 vaccinations

  • Stay home and quarantine for at least 5 full days.
    • Wear a well-fitted mask if you must be around others in your home.
  • Do not travel.
  • Get tested - Even if you don’t develop symptoms, get tested at least 5 days after you last had close contact with someone with COVID-19.
  • After quarantine - Watch for symptoms until 10 days after you last had close contact with someone with COVID-19.
    • Avoid travel - It is best to avoid travel until a full 10 days after you last had close contact with someone with COVID-19.


If you develop symptoms

  • Isolate immediately and get tested. Continue to stay home until you know the results. Wear a well-fitted mask around others.

Take precautions until day 10

  • Wear a well-fitted mask for 10 full days any time you are around others inside your home or in public. Do not go to places where you are unable to wear a mask.
  • If you must travel during days 6-10, take precautions.
  • Avoid being around people who are at high risk

IF YOU were EXPOSED to COVID-19 and are up-to-date on COVID-19 vaccinations

  • No quarantine - You do not need to stay home unless you develop symptoms.
  • Get tested - Even if you don’t develop symptoms, get tested at least 5 days after you last had close contact with someone with COVID-19.
  • Watch for symptoms until 10 days after you last had close contact with someone with COVID-19.

If you develop symptoms

  • Isolate immediately and get tested. Continue to stay home until you know the results. Wear a well-fitted mask around others.

Take precautions until day 10

  • Wear a well-fitted mask for 10 full days any time you are around others inside your home or in public. Do not go to places where you are unable to wear a mask.
  • Take precautions if traveling
  • Avoid being around people who are at high risk

IF YOU were EXPOSED to COVID-19 and had confirmed COVID-19 within the past 90 days (you tested positive using a viral test)

  • No quarantine - You do not need to stay home unless you develop symptoms. Watch for symptoms.
    Watch for symptoms until 10 days after you last had close contact with someone with COVID-19.

If you develop symptoms

  • Isolate immediately and get tested. Continue to stay home until you know the results. Wear a well-fitted mask around others.

Take precautions until day 10

  • Wear a well- fitted mask for 10 full days any time you are around others inside your home or in public. Do not go to places where you are unable to wear a mask.
  • Take precautions if traveling
  • Avoid being around people who are at high risk

Students should contact a Dean of Students and Employees should contact the Office of Human Resources to address any questions and/or concerns related to CCAC’s COVID-19 testing protocols and reporting.

More information regarding COVID-19 mitigation measures is available via the CDC and ACHD websites.

All CCAC students, employees, contractors, visitors and guests are required to review the CCAC Self-Screening Questionnaire prior to entering CCAC buildings and facilities.

Coming to a CCAC campus or center sick or with symptoms puts the entire campus community at an unnecessary risk for spreading the novel coronavirus, the virus that causes COVID–19. By working together, we can maintain a healthy environment for all.

Free COVID test kits are available to students and employees and are available in the Student Accounts offices at each campus/center location.

Effective July 1, 2022 All CCAC employees, students, contractors, vendors and visitors will not be required to wear a mask indoors. As a precaution, you are encouraged to wear a mask in places where you will bein close proximity to other individuals (i.e., elevators) or any nonprivate (i.e., more than one occupant) room.

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Students

Although the College has developed a return to campus health and safety plan in accordance with state and federal guidelines, the College cannot guarantee that these mitigation efforts will eliminate all risks of contracting COVID-19 for those attending classes at College campuses and facilities. Students who have concerns about contracting COVID-19 are therefore encouraged to contact their health care provider to discuss the risks of attending classes at or visiting CCAC’s campuses and facilities and make a decision, prior to enrolling, that best meets the needs of themselves and their families. Students who are pregnant, have underlying health conditions or who are otherwise considered to be in a high risk category relative to potential exposure to COVID-19 are further encouraged to consider enrolling in one of the many course options available through online or remote delivery.

If the student is exposed in a healthcare setting, they should do the following to be permitted to return to clinical or on-site instruction:

  • Advise the clinical coordinator or faculty member immediately if they suspect that they may have been exposed to a patient who is COVID positive.
  • Follow the direction of the clinical coordinator or faculty member.
  • Follow all recommended infection prevention and control practices, including:

**Any student who develops fever or symptoms consistent with COVID-196 should immediately self-isolate and complete the COVID-19 Incident Report Form.

Academic Advisory are available by virtual drop in service Monday through Thursday 8:30 am to 7:00 pm, Friday 8:30 am to 4:30 pm and second Saturday of the month 10:00 am to 1:00 pm. Additional Saturday hours are available – click here for those dates and times.  Limited in-person appointments are now available at Allegheny, Boyce, North, South and West Hills Center.  For available appointments, please call 412.237.2700.  If you just have a quick question, please email Academic Advising.

Registration procedure information is located on the CCAC website.

Students can use any form of textbook. To see if your required textbook is available digitally, search the Get your Textbook section on the CCAC Bookstores webpage.

The bookstores will have limited operating hours at all locations. Click here to view current Bookstore hours on campus.

Information regarding computer and/or internet access at home is available on the student portal under COVID-19 Student Resources (requires login).  Under the Documents section, look for "Off Campus Computer and Internet Resources".

Students should reach out to the Information Center to connect to resources in order to meet their needs.

CCAC Information Center Logo

Contact CCAC to connect with us about your educational future or the next step on your path!


Students should review the CCAC Recommended Technology found on the CCAC Bookstore website.

If you must take public transportation, wear a mask before entering a bus, train, or light rail system (T), and avoid touching surfaces with your hands. Upon leaving, wash your hands with soap and water for at least 20 seconds or use hand sanitizer containing at least 60% alcohol.

CCAC Counselors are available. To contact a Counselor email counselingservices@ccac.edu. A Crisis Text Line is available by texting HOME to 741741 or message on Facebook Messenger. A resource guide (requires login) by the Substance Abuse and Mental Health Services Administration is located in the Student COVID-19 Resources on the CCAC portal.

There are a variety of support resources available to you. Click on the Blackboard for Online Learning page on the portal.

On the CCAC Blackboard site, there is also a course called “Start Here: Getting Started in Blackboard”, which will show you how to use Blackboard for your classes.

Please speak with an advisor to help you select classes that align with your preferred delivery of instruction. A limited number of face-to-face classes will be offered. Students are encouraged to register early to secure a seat in a face-to-face class. We are also offering courses via Zoom - which allows the schedule and live interaction of a face-to-face course, but is delivered online. You can also email the CCAC Navigators for assistance.

During the suspension of on-campus instruction due to COVID-19, The Office of Supportive Services will be available remotely. All are welcome to take advantage of Virtual Chat Monday through Friday at 2pm to meet online.

Online resources can be found at the CCAC Library web page.

All students are required to meet the attendance requirements established for each course in which they are enrolled, whether the course is delivered in an online, remote or on-campus instructional modality, or through a combination of remote and live instruction. However, in the event that a student is unable to meet the attendance requirements for a course due to a COVID-19 related reason after the published add/drop and/or withdrawal dates for the course in question, the student will be permitted to elect one of the following options:

  1. The student may elect to develop a plan for completion of the course requirements, in collaboration with and subject to the approval of the student’s instructor and the Department Head. If approved by the student’s instructor and Department Head, the student will be issued an “I” (incomplete) grade in accordance with College policy so that the student may finish the course objectives at a later time without having to repay for the course; or
  2. In the alternative, the student may elect to withdraw from the course for medical reasons, in accordance with the College’s medical withdrawal policy as set forth in the CCAC Student Handbook. Medical withdrawals received before the end of the drop period will result in a drop of courses (no entry on the student's transcript). Medical withdrawals received after the drop deadline until the last day of classes will result in course entries with a "W" grade(s). Adjustment of tuition and fees follow the stated dates in the academic calendar.

For purposes of the foregoing, a “COVID-19 related reason” refers to any one or more of the following circumstances which causes the student to be unable to meet the attendance requirements of a particular course(s):

  1. The student has tested positive for and is undergoing treatment for COVID-19;
  2. The student has been advised or directed to self-quarantine by a health care professional or governmental authority as a result of a potential exposure to COVID-19;
  3. The student is seeking or awaiting the results of a diagnostic test for, or a medical diagnosis of, COVID–19;
  4. The student is needed to provide care for their minor child who is unable to attend school due to a COVID-19 related closure or illness;
  5. The student is needed to provide care for a family member with a COVID-19 related illness; or
  6. The student is obtaining immunization related to COVID–19 or recovering from any injury, disability, illness, or condition related to such immunization.

The COVID-19 Student Resources section of the portal lists resources for financial, food and housing assistance.

At the beginning of the pandemic, we reinvented many of our processes. Every aspect of the College has improved over time, including the arrival of a new centralized phone system. Call management is now more effectively handled and more improvements are forthcoming.

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Faculty/Staff

The Alternative Work Arrangement policy that was in effect for the 2020-2021 academic/fiscal year has been removed.  Going forward, employees that want to request reasonable accommodations due to COVID concerns must do so through Human Resources.  Employees can find additional information on this process on the HR portal page or by contacting Human Resources.

In addition, Our Employee Assistance Program (EAP), Lytle can also assist with most any kind of problem that affects your personal well-being and your ability to perform your job.

Employees should contact Lytle EAP Partners 800.327.7272 for support and additional resources.

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Safety

All building entrances are open. Signage is posted at the entrances to all CCAC detailing health and safety requirements.

All CCAC students, employees, contractors, visitors and guests are required to review the CCAC Self-Screening Questionnaire prior to entering CCAC buildings and facilities.

Coming to a CCAC campus or facility sick or with symptoms puts the entire campus community at an unnecessary risk for spreading the novel coronavirus, the virus that causes COVID–19. By working together, we can maintain a healthy environment for all.

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Vaccine

According to the CDC, vaccination is the leading prevention strategy to protect individuals from COVID-19 disease. The College therefore strongly encourages all students, faculty, staff and partners to get one of the COVID-19 vaccines authorized for use in the United States prior to returning to on campus classes, work or activities. The College has and will continue to provide opportunities for all members of the College community to obtain the vaccine, at no cost, through both on-campus clinics and off-campus providers through the 2021-22 academic year. In addition, participation in certain athletic and extracurricular activities where masking and physical distancing are not possible may be made contingent upon each participant providing proof of vaccination.

According to the CDC, you should get a COVID-19 vaccine, even if you have already had COVID-19 because:

  • Research has not yet shown how long you are protected from getting COVID-19 again after you recover from COVID-19.
  • Vaccination helps protect you even if you’ve already had COVID-19.

No. People with COVID-19 who have symptoms should wait to be vaccinated until they have recovered from their illness and have met the criteria for discontinuing isolation; those without symptoms should also wait until they meet the criteria before getting vaccinated. This guidance also applies to people who get COVID-19 before getting their second dose of vaccine.

People who have had a known COVID-19 exposure should not seek vaccination until their quarantine period has ended to avoid potentially exposing healthcare personnel and others during the vaccination visit. This recommendation also applies to people with a known COVID-19 exposure who have received their first dose of an mRNA vaccine but not their second.

For more information on the COVID-19 vaccine, visit the CDC website https://www.cdc.gov/coronavirus/2019-ncov/vaccines/index.html

No. People with COVID-19 who have symptoms should wait to be vaccinated until they have recovered from their illness and have met the criteria for discontinuing isolation; those without symptoms should also wait until they meet the criteria before getting vaccinated. This guidance also applies to people who get COVID-19 before getting their second dose of vaccine.

People who have had a known COVID-19 exposure should not seek vaccination until their quarantine period has ended to avoid potentially exposing healthcare personnel and others during the vaccination visit. This recommendation also applies to people with a known COVID-19 exposure who have received their first dose of an mRNA vaccine but not their second.

For more information on the COVID-19 vaccine, visit the CDC website https://www.cdc.gov/coronavirus/2019-ncov/vaccines/index.html

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