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Single Point of Contact

Single Point of ContactSingle Point of Contact (SPoC) is a program designed specifically for brand new incoming students. Upon registering for courses, students are paired with an administrator on campus to assist through the first semester. The goal of this program is to ensure that students have an advocate on campus to ask for advice or assistance. The first semester of college can be an overwhelming time, and our goal is to alleviate some of that stress.

What to expect from the Single Point of Contact Program:

  • Shortly after registering for your classes, you will receive a phone call or email from your SPoC. This initial communication is your chance to introduce yourself, get to know your SPoC, and ask any questions you may have about  he registration process or CCAC more generally.
  • As the semester progresses, you will receive reminders about orientation dates, financial aid deadlines, registration dates, tuition payment deadlines, and upcoming events.
  • In addition to these reminders, your Single Point of Contact will be checking in with you to see how your classes are going. We want to hear about any positive experiences you are having, as well as any concerns or struggles.

Questions about the program? Not sure who your SPoC is? Contact Student Life & Engagement at StudentEngagement@ccac.edu