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HEOA - Consumer Information

The Higher Education Act of 1965, as amended by the Higher Education Opportunity Act of 2008 (HEOA), includes many disclosure and reporting requirements. A disclosure requirement is information that a post-secondary education institution is required to distribute or make available to another party. A reporting requirement is information submitted to the U.S. Department of Education or other agencies. The information provided on these pages meets these requirements.

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Per 34 C.F.R. 600.9(a) and 34 C.F.R. 668.43(b) Students enrolled in classes at The Community College of Allegheny County should attempt to resolve any academic issues or complaints through the College’s standard procedure for filing academic grievances. If the issue is not or cannot be resolved after all internal procedures have been exhausted, the student may file a complaint with the state of residence or the Middle States Commission on Higher Education (the College’s primary accrediting agency). This is in compliance with the Federal Department of Education’s State Authorization Regulations. 

To file a complaint with the state of Pennsylvania, please submit a completed Higher Education Complaint Form to:

Bureau of Postsecondary and Adult Education
Pennsylvania Department of Education
333 Market Street, 12th Floor
Harrisburg, PA 17126-0333
Fax: 717-772-3622
E-mail:  (for submission of form or questions) 

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